Last updated: April 10, 2022
Thank you for visiting Summit Podcasting. We take privacy very seriously, and it is our intention to be clear and transparent about how we collect your personal information, how we use it, and how long we keep it. This privacy policy will explain what personal information we collect from you, how we use it, and what rights you have.
Summit Podcasting (“we,” “our,” “us,” “website,” “site”) can be found at https://summitpodcasting.com and is governed by this privacy policy. We encourage you to regularly review this policy for updates or changes. Any updates will be made known promptly, and we will change the “Last updated” date at the top of this page to reflect when those changes were made.
By using this website and/or purchasing any of our services or products you agree to the terms of this privacy policy and all changes made to the privacy policy going forward. If you do not agree to this policy, please do not use this website or purchase our services or products.
What information do you collect?
Personal Information You Voluntarily Submit to Us
We collect certain personal information, including your name, username or display name, your email address, your company name, your phone number, your address, job application information, usernames and passwords of your website, media host(s), and/or social media accounts, your credit or debit card transaction information such as personal account number, location, the date and amount of your transaction, payment information, etc. when you voluntarily submit this information to us. You may voluntarily provide this information when you purchase a service or product, submit a contact form, create an account, release information to us about where to publish your podcast episodes, or fill out the new client questionnaire.
Automatically Collected Information
We collect certain information from you when you use our website or purchase our products and services. That information may include your IP address, your browser type, your operating systems type and device characteristics, your language, your country & city, the dates & times when you accessed the website or podcast, the referring website, the pages you visited, and the elements you interacted with on the site such as links clicked.
Cookies
We may place small pieces of text — called cookies — into your browser when you view our website. These cookies allow us to track usage data, such as sessions, pageviews, bounce rate, and how/when you interacted with the site. Cookies also provide a more personalized experience when using our website by retaining your preferences. You can prevent the setting of cookies at any point by changing your settings in your browser.
Additionally, when you purchase a product or service on our website you have the option to save your name, email, and website in your browser as cookies for the next time you purchase. This is for your convenience so you don’t have to fill in that information again if you decide to purchase another product or service from us. However, you can opt-out.
How do you use the information you collect?
We use your data in the following ways:
- To operate and maintain our website
- To track trends, complete data analysis, evaluate the effectiveness of the site’s content in reaching a specific audience, and study the site’s data to decide upon potential advertising possibilities or marketing campaigns
- To provide technical and user support and fix any issues
- To directly communication with you, such as to respond to an email you sent us
- To provide the most user friendly experience possible and to improve our site
- To prevent any illegal activity from happening, such as fraud
- To complete administrative duties, such as emailing you a response to let you know we have received your inquire or order
- To fulfill orders, complete the services and products that are owed to you when you make a purchase, and process transactions
- To maintain financial records for tax purposes
- Process your job application
Who do you share the data with?
Third Parties Service Providers
- Google Analytics | We use Google Analytics to collect anonymous data in order to track trends, complete data analysis, evaluate the effectiveness of the site’s content in reaching a specific audience, and study the site’s data to decide upon potential advertising possibilities or marketing campaigns. The information we collect is not personal information and does not identify you. If you would like to know how Google Analytics collects and processes the data it receives, please visit this site: How Google Uses Information From Sites or Apps that Use Our Services. You may also wish to read their privacy policy.
- Woocommerce & WordPress | We use Woocommerce in conjuction with WordPress to process all orders that come through the Summit Podcasting website. Therefore, it may be necessary to share some of your information, including your name, address, credit or debit card number, etc., with Woocommerce and WordPress. If you would like to learn more about how Woocommerce and WordPress collect and store data, please read their privacy policy: Woocommerce and WordPress privacy policy.
Law Enforcement
If legally required to and in accordance with law, we may disclose your information with law enforcement or the courts in order to comply with a subpoena, a court order, a judicial ruling, or a legal process.
How long do you retain the data?
In short, we retain your data for as long as necessary to fulfill the purposes for which it was collected (as noted above) unless required by law to retain it for longer. Once the data has fulfilled its purpose(s), we will either permanently delete it or anonymize it. If we are not able to anonymize your information (such as if it is being stored in a backup), we will store it securely until it is able to be deleted or overwritten.
Retention of Podcast Files
Beginning May 1, 2022, we may only retain materials that you submit to us or that we create for you for 180 days from the date the materials were submitted to us by you or from the date we submitted materials to you. These materials include, but are not limited to, raw audio files, artwork, cover art, graphics, intros and outros, music, fully edited audio files, show notes, transcription, audiograms, SEO images, etc.
If you would like to keep these materials for your records, please make a request to us for these materials and/or download any materials you’d like to keep BEFORE this retention period (180 days) runs out. Once the retention period is over, we may no longer be able to give you these materials as we may no longer have them.
Basecamp Account
To cut down on the cost of storage space, starting May 1, 2022, we will begin closing all inactive Basecamp accounts as they become inactive or if they are currently inactive. An inactive Basecamp account is any client using a Basecamp account who has had no purchase of either our BASIC, BASIC PLUS, PRO, or PRO PLUS service within 90 days.
If your Basecamp account is closed, we will no longer have access to any materials you submitted to us. We will, however, keep any materials we created for you, such as fully edited audio files, show notes, transcription, audiograms, SEO images, etc. for the 180 day retention period mentioned above. If you decide to purchase one of our services in the future, we can easily set up a new Basecamp account for you.
What rights do I have over my information?
You have certain rights when it comes to your personal information. Listed below are some of the ways in which you have control over your information and the information we are allowed to collect and keep.
- ACCESS | We are able to provide you with a file of the personal information we have about you. If you would like a copy of this information, please email us at info@summitpodcasting.com.
- DELETION | Unless otherwise instructed by law or law enforcement, we can delete some of your personal information upon request. If you would like your personal information deleted, please send us an email at info@summitpodcasting.com to discuss further.
- AMEND | If you would like to amend any of the personal information we have for you, please send us an email at info@summitpodcasting.com.
If you have any questions or concerns regarding this privacy policy, how we collect and store your data, how we share your data, how long we retain your data, etc. please don’t hesitate to reach out. You can send us an email at info@summitpodcasting.com.
